Program Description

Are you a manager who longs to improve the performance of your members? Do you feel stuck at times trying to engage in an effective conversation that can create greater ownership to overcome their own issues and challenges? Do you want to see yourself becoming an effective manager-coach who can cultivate a higher team performance culture where everyone takes the initiative to generate productive solutions?

This Becoming a Manager-Coach for Superior Results Program helps to equip especially team leaders who are looking to improve the performance of the team members by developing an effective engagement style of openness, ownership and action orientedness. The sessions provide practical tools, relevant handles, real case studies, live demonstrations and one-on-one practical learning to allow the participants to develop the heart- set, mind-set, and the skill-set of a manager-coach. The participants are empowered to lead their teams towards higher performance and greater synergy.


Key Objectives

  • Ability to guide team members to envision and embrace crystal clear goals

  • Assess team members’ current motivation, skills, knowledge, personality and their gaps in realizing their goals

  • Apply empathic listening, ask powerful questions, and use effective dialogue and feedback techniques to provide maximum benefit and insights to the team members you lead

  • Guide members to design effective action plan towards desired behaviours and growth outcome

 
  • Engage in transformative conversations with team members by developing growth mind-set that will result in positive impact in both career and life

  • Connect at a deeper level with members that build trust, ownership, accountability and confidence

  • Elevate the mind-set of team members to relentlessly pursue success and higher achievement


Key topics

Lesson 1: My Role + My Style + My Outcome

  • Discover Your Engagement Style

  • The Role of a Manager-Coach

  • Clarifying and Embracing the Outcome

Lesson 2: The Art of Great Listening

  • Roadblocks to Great Listening

  • Strategies to Great Listening

  • Facilitating Openness and Connection

Lesson 3: Asking Powerful Questions

  • Powerful Questions and Impact in Connection

  • Questioning Skills and Techniques

  • Leading Teams to Success through Great Questions

Lesson 4: Forward-Moving Conversation

  • Types of Coaching Conversations

  • C.O.N.N.E.C.T Forward-Moving Conversation

  • Engage in C.O.N.N.E.C.T Conversation

Lesson 5: Overcoming Obstacles

  • Obstacles in Coaching

  • Strategies to overcome obstacles

  • Overcoming limiting mindset + beliefs

Lesson 6: Designing An Effective Action Plan

  • Making the bridge from Goal to Reality

  • What makes a plan effective?

  • Designing an Effective Action Plan

Lesson 7: Live Coaching & Feedback

  • Engage in Live Coaching

  • Gain Insights into Coaching Gaps

  • Create Future Plan for Success


testimonies

“Caleb's insights, training and coaching style have been very helpful in bringing our organisation to the next level. We have benefitted greatly from our sessions with him that have refined our mission, vision and corporate values. The entire exercise has brought about greater clarity to our team and has put us in a position where we can maximise our influence. On a personal level, he is skilful at listening, identifying root issues and asking questions to help us see things in greater focus. His gentle style, coupled with his expertise in organisational leadership, makes him a great consultant and coach to diverse teams.”

Quek SW
Executive Director, Magazines & Publications

“Caleb is a person who has impacted me the most in my life. Through his training and coaching, I have learnt many things, such as putting others before self, honouring people, dealing with difficult situations in my workplace, leading up, across and down, as well as influencing others positively. As a director in a law firm and a litigator, the personal coaching interaction with Caleb has put me in a position for exponential personal growth and thus adding value to my organization, colleagues and clients.”

Emmanuel L
Managing Director, Litigation & Dispute Resolution